Use case
Quality and compliance operations
Support quality and operations teams who must distinguish controlled procedure truth from informal practice and link NCRs to decisions and CAPA.
Urgent question
Which released procedure is current for this task?
Current failure mode
Controlled documents, quality events, and floor practice drift apart. Informal practice can silently replace procedure.
Source systems involved
- Controlled procedures
- NCRs
- CAPA
- Decision records
- Unverified notes
What Continuum resolves
Continuum resolves authority across the sources above: which revision is approved, which exception applies, which expert knowledge is verified, and which human owns the next decision.
Product walkthrough
- Unverified practice treated as procedure
- CAPA actions not linked back to PM updates
- Superseded procedure still cited in training
Representative questions
- Which released procedure is current for this task?
- What CAPA actions changed the maintenance check?
- Is this shop-floor note verified?
Authority and revision requirements
- Release state
- Supersession
- Verification state
- Review ownership
Evidence and human boundary
- Procedure headers
- NCR/CAPA links
- Review stamps on expert notes
- Procedure release and MRB disposition remain human authorities
Expected qualitative value
Clearer separation of controlled truth vs practice; better auditability of why work changed.
Product status
Demonstrated knowledge-class separation in public demo. Full QMS connectors planned.